The Ferry and Shuttle to Isla Mujeres from Cancun ports.
At Puerto Juarez Cancun there is a company Ultramar ferry dock offering a shuttle to Isla Mujeres. This is at a few minutes from downtown Cancun. The boats leave every half hour from 5:00 am until 9:30 pm and every hour after that. The crossing takes about 15 minutes.
When you arrive there are porters waiting to help you with your luggage and load it on the ferries. Pay extra for bellboy and you can carry on bicycles and other stuff.
Terminal is very comfortable with nice bathrooms, an Oxxo convenience store (like a 7/Eleven) as well as a bar, a small food stall selling quesadillas and a tourist clothing shop where you can get hats, sunglasses, beach bags, and beach clothes. You can buy a one-way ticket or round-trip ticket for 15 / 22 USD
If you are carrying your own luggage, you will be directed to the back of the boat. It is crowded and during high season, the luggage and bags are piled high. It’s best to let the porters (“maleteros”) load everything. Please don’t forget to tip!
Beer, soda, water, and snacks are for sale on the boat. If weather permits (which is most of the time) sit outside on the top deck – you will never forget your first ferry ride to the island.
Puerto Juarez Pirate Hook and Marinsa boats
Less than a half-mile further north you’ll find the Puerto Juarez terminal. This is where the Marinsa departs from. It is slow and cheap than Ultramar.
About five minutes north of Puerto Juarez, you’ll find Punta Sam, where the only car ferry to Isla Mujeres runs from. The vehicle ferry offers a slower, smoother ride than the other two, taking about 45 minutes to make the crossing.
Cancun Hotel Zone
You can now take the new Ultramar ferry to Isla Mujeres without having to leave the hotel zone. Ultramar is running out of three locations daily – Embarcadero Pier at Km 4, Playa Tortugas at Km 7, and Playa Caracol at Km 9.5. These options are a bit longer, run less frequently and cost more than Puerto Juarez or Gran Puerto, but for people staying in the hotel zone and not doing an Isla Mujeres tour, it adds a convenient option.
FROM PUERTO JUAREZ (CANCUN): Every half-hour (on the half-hour) from 5:30 AM to 9:30 PM, then ferries at 10:30 PM, and 11:30 PM.
FROM ISLA MUJERES: Every half-hour (on the half-hour) from 6:00 AM to 9:30 PM, then ferries at 10:00 PM, 11:00 PM, and 12:00 AM.
Playa Linda – Teatro de Cancun – Embarcadero Pier (Km 4, Zona Hotelera) time table
FROM EMBARCADERO (CANCUN) 9:00 AM – 10:30 AM – 12:00 PM – 1:30 PM – 2:30 PM – 4:30 PM
FROM ISLA MUJERES 9:30 AM – 11:00 AM – 12:30 PM – 2:00 PM – 4:00 PM – 5:30 PM
Playa Tortugas Pier (Km 7, Zona Hotelera) time table
FROM PLAYA TORTUGA (CANCUN) 9:00 AM – 10:00 AM – 11:00 AM – 12:00 PM – 1:00 PM – 2:00 PM – 4:00 PM – 5:00 PM
FROM ISLA MUJERES 9:30 AM – 10:30 AM – 11:30 AM – 12:30 PM – 1:30 PM – 3:30 PM – 4:30 PM – 5:30 PM
Playa Caracol Pier (Km 9.5, Zona Hotelera) time table
FROM PLAYA CARACOL (CANCUN) 10:10 AM – 11:40 AM – 1:10 PM – 4:50 PM
FROM ISLA MUJERES 9:30 AM – 11:00 AM – 12:30 PM – 4:00 PM
Other Ways to Get to Isla Mujeres
Port of Isla Mujeres views: